Job Title: Human Resource Coordinator
Hiring Organization: International
Rescue Committee
Location – Locality: Nairobi
Location – Region: Kenya
Industry: NGO
Job Type: Full
Time
Salary: KES
Date Posted: 05/17/2024
Background: The International Rescue Committee’s (IRC) Kenya country program provides life-saving and developmental services that empower vulnerable local and refugee communities, enabling them to lead secure, productive, and healthy lives. Collaborating closely with national and county governments, community organizations, and partner NGOs, the IRC operates across health, nutrition, protection, livelihood, education, and WASH sectors, in Turkana, Garissa, Samburu, West Pokot and Nairobi counties. The IRC responds to emergencies such as drought in Garissa and Turkana counties, supports refugees in Hagadera and Kakuma Refugee Camps, and implements urban programming for livelihoods in Nairobi’s informal settlements.
Purpose
of the Position:
The Human
Resource Coordinator is responsible for ensuring that the day-to-day HR
functions are performed to a high standard and in accordance with IRC policies,
procedures and HR standard processes. Provide technical advice and guidance to
the HR Teams, field management and staff across the country program on HR
policies and procedures. The position is also responsible for ensuring quality
assurance function in delivery of Human Resources function for the IRC Kenya
country program.
Under the
supervision of Deputy Director – Human Resources, the position holder is
responsible for providing effective and efficient HR service to the programs,
optimizing the HR functions, handle and mentor HR team in Kenya country
program.
Specific
Duties and Accountabilities:
Policy/Advisory/Management
Under the
direction of the DDHR, ensure effective implementation of the HR initiatives in
the Country Program SAP.
Recommend
innovative approaches, practices, and procedures to effect continual
improvements in efficiency of the HR department and services performed
accordingly.
Serve as
the HR Compliance specialist for human resources services within all the Kenya
CP offices.
In
collaboration with Field HR focal points, guarantee adherence with the IRC’s
Global Human Resources Operating Policies and Procedures and Kenya CP HR
Policies and procedures.
Maintain
a thorough knowledge and understanding of the National Staff policies and
leading compliance and consistent application across the country program.
Provide
timely advice and briefings to staff on HR policy and new policy developments,
ensuring correct and consistent application through training, monitoring and
appropriate follow-up action.
Provide
advice and support to HR teams, Field Managers/Coordinators and program
managers on HR related matters, including but not limited to, recruitment,
orientation, career development, performance management and separation.
Support
and advise on disciplinary related matters in accordance with established labor
law and IRC disciplinary policies and procedures.
Conduct
quarterly IRC Way refresher trainings.
Be
responsible for the planning and rolling out training of and adherence to IRC
Way, in coordination with the IRC Way Ambassadors in all locations.
Actively
participate in proposal design and grants opening and review meetings
specifically advising on organizational structure, position scoping,
demographic/staffing analysis and other inputs critical to ensure a strong HR
foundation to support program quality.
Coordinate
the workforce and organizational planning processes and ensure this is
implemented on an annual basis.
Recruitment
and performance management
In
collaboration with the Recruiter, ensure transparent recruitment processes and
all sectors align with recruitment related policies and procedures including
and not limited to advertisement of positions, consistent documentation of the
recruitment process (interviews notes, reference check, ATC check, etc).
Coordinate
and provide guidance on the integration/transition processes to assure new and
transferred staff receive an effective onboarding.
Ensure
IRC Performance Management Program is effectively implemented through effective
performance management, objectives setting, monitoring and coaching,
performance review process, etc.
Documentation
Conduct
periodic personnel file audit and work with the HR teams in the maintenance of
up to date files for all staff and ensure that personal document for new and
existing staff are maintained confidentially both electronically and
physically.
Ensure HR
databases are regularly updated to maintain up to date information.
Ensures
that all the exit processes are in compliance with the IRC’s policy and local
legislation.
Carry out
quarterly HR audits on all record keeping and documentation of processes and
make vital recommendations for improvement of processes.
Employee
Relations:
Assess
and provide support with disciplinary cases and investigations.
Work
closely with the Country program compliance team and Ethics & Compliance
Unit (ECU) team to follow up on ethics and compliances cases as well as
employee relations cases and effect recommendations from the cases.
Facilitate
employee relations resolution based on local laws and IRC standards;
Facilitate
relationships between labour/social services and IRC staff. Lead employee
relations and discipline in accordance with the IRC’s policy and local law.
Maintain
a fortnightly update with the Deputy Director HR over HR related issues arising
in any of the locations.
HR Skills
Development
Audit and
ensure that HR duties of all HR teams are performed satisfactorily.
Liaise
and provide HR technical support and guidance to the HR team members.
Ensure
timely and accurate reporting from the field offices.
Serve as
a mentor and capacity building advisor for HR staff to ensure sustainability
and career growth.
Duty of
Care
Provide
leadership in leading staff wellbeing and duty of care – disaster and emergency
support, mental wellbeing and resilience.
Perform
other relevant duties as assigned (of a similar nature or related and in the
interest of the organization).
Key
Internal Stakeholders:
The
Senior Management Team; Field Coordinators, Technical Coordinators, Field HR
Leads, Nairobi HR Managers, Recruiter and all staff within IRC Kenya Program.
Minimum
Qualifications:
Bachelor’s
degree required. Master’s university degree in HR management or related field
is preferred.
Certified
HR Professional and Member of Human Resource Management Institute
6 years
of progressive experience as an HR generalist, including recruitment,
performance management, employee relations, compensation, training and
development and HR Administration.
Minimum 4
years of leading own HR function for large budget programs and/ in a fast-paced
environment in the INGO sector is strongly preferred.
At least
3 years of experience with an international organization or international
experience.
Leading
staff, workforce planning, and development of HR processes during a start-up
phase is a plus.
Validated
sense of professional discretion, integrity, and ability to lead sophisticated
HR situations diplomatically and to effective resolution.
Excellent
management, interpersonal and negotiation skills and ability to promote
harmonious/cohesive teamwork, in a cross-cultural context.
Experience
in running and capacity strengthening of staff.
Ability
to plan long-term, organize priorities and work under administrative and
programmatic pressures with detail orientation and professional manner.
Highly
collaborative and resourceful; ability to establish positive working
relationships with senior level management and all other collaborators to
improve cooperation and productivity.
Analytical
ability in creating effective HR solutions while adhering to labor laws; good
understanding of Kenyan labor law is a plus.
A
commitment to IRC’s mission and vision.
