Our client is a provider of cloud- and carrier-neutral colocation data centre services in Africa. They seek to hire a competent professional Site Engineer whose role entails monitoring of the data centres infrastructure, preventive and corrective maintenance as well as customer implementation and support
Execute surveillance, performance monitoring, maintenance and repairs of buildings and equipment
- Executes daily surveillance of building and equipment and
reports all building and customer defects
- Monitors performance of equipment and installations and
co-provides input on power usage and capacity planning. Provides data for
input into reports, such as electric meter data
- Provides data for input into reports, such as electric meter
data
- Supports in the maintenance and repairs on buildings and
equipment in accordance with change requests, Service Level Agreements
(SLAs) and Measure of Performance (MOP)
- Co-directs repairs and maintenance executed by external
employees and documents the performed activities in accordance with change
requests, SLAs and MOP
- Responds to alarms and handles or escalates alarms according
to guidelines
- Provides practical direction for external security employees
- Participates in inventory control of supplies
- Makes suggestions for improving the quality and effectiveness
of the data centre
- Participates in the full continuous (24×7) call-out team
and/or shifts
Execute Customer
Implementation process
- Acts as a first point of contact for customer deliveries and
removals, prepares and plans operational activities and informs the local
security team
- Provides CIM team with technical support and acts as first
point of contact for CIM questions both internally and externally prior to
escalation to CIM
Provide customer service
support
- Carries out performance-tuning operations on data centre
systems to ensure high level of power availability, and security.
- Supports Sales team in pre-sales technical support
Perform day-to-day client
management activities
- Ensures that the data centre is maintained and operational
24/7 by providing daily audits and reporting about the performance level
of services
- Supports the Data Centre Manager to maintain all data centre
standards, procedures, health and safety, and day to day infrastructure
performance issues
Requirements
- BSc Degree or Higher Diploma in a technical field such as
Computer Science, Electrical and Electronics Engineering or
Telecommunications Engineering
- 5 years of work experience in IT, Telecom or Electrical and
Electronics environment.
- Networking skills
- Cloud computing skills
- Project management
- Analytical thinking; logically and methodically thinks
through issues
- Strong attention to detail
- Time management
- Ability to work as part of a team
- Ability to work independently with minimal supervision
- Excellent written and verbal communication skills
- Knowledge of technical requirements and builds for power
infrastructures for data centres and telecommunication/IT equipment
How To Apply
If you are up to the
challenge, possess the necessary qualification and experience; please send your
CV only quoting the job title on the email subject (Site
Engineer-IT) to jobs@corporatestaffing.co.ke
