Senior Technology Product Manager
Your
Role
The Senior Technology Product Manager role at
KOKO Labs is a career-defining opportunity to drive the creation of
transformative new technology-based products and services.
This role reports directly to the Chief
Innovation Officer, and requires at least 50% time in-the-field with Labs team
members in our target markets.
What You Will Do
You will develop a deep understanding of
consumer problems, issues, needs and wants within KOKO’s Innovation Program
areas, through activities such as:
- Reviewing market research data and academic literature
- Conducting your own research activities directly with target
consumers
- Briefings with Program Managers, Researchers, and subject
matter experts
- Monitoring competitive landscape, technologies & trends
You will support Innovation Program teams teams
with technical solution ideation, concept design, rapid prototyping and
iteration, by:
- Using best-practice design thinking frameworks to deeply
understand the problems that you’re tackling, and define / frame those
problems for the team
- Collaborating with teams in thinking big, to imagine
solutions that solve these problems, considering how to build on KOKO’s
existing platforms/architecture
- Scoping these solutions to their smallest coherent state to
test key hypotheses with users as early as you can
- Guiding Designers, Engineers and experts in developing early
stage functional prototypes to validate key hypotheses
- Deploying prototypes in the field, evaluating their
performance through quantitative & qualitative methods, and
communicating resultsManaging a prioritised “roadmap” of design and
testing activities so we are always focusing on the most impactful work
- Capturing and sharing new domain knowledge for use in future
projects
- You will help develop and present business cases /
recommendations for breakthrough new ideas to the KOKO executive team
What You Will Bring to
KOKO
- At least 5 years of experience applying design-thinking
methodologies to developing innovative technology-based solutions
- Proven track record of shipping impactful hardware and
software products
- Strong understanding of underlying technologies (e.g. mobile,
cloud, data, IoT) and the processes for managing software engineering,
hardware design and manufacturing
- Entrepreneurial history demonstrating personal initiative,
risk-appetite & drive Keen desire to work in emerging markets,
solve major problems, and serve mass-market consumers
- Excellent skills in communication, interpersonal relations
& persuasion
- Comfort making decisions in ambiguity
What we offer
- Hybrid working model – allowing you to split your time
between in-person collaboration at our labs and working remotely
- Competitive salary plus a quarterly cash bonus
- Annual compensation reviews – we reward great work
- Health insurance for you and your dependents (in Kenya &
India)
- 21 days of annual leave plus public holidays plus examination
leave
- Ongoing investment in you and your skills, incl. full access
to over 5,000 online courses
How To Apply
KOKO is committed to gender and racial diversity
in the workplace. We want to build an organization where people thrive, feel
included, grow professionally, and enjoy having high impact through their work.
We encourage candidates of all backgrounds to apply!
KOKO is committed to gender and racial diversity
in the workplace. We encourage candidates of all backgrounds to apply!
