Customer Service Advisor Job in Kenya

Customer Service Advisor

Enhancing the customer’s experience through efficient service delivery and timely resolution of an issues that arise. This may include providing information about products and services, taking orders, processing payments, addressing complaints, and troubleshooting technical issues.

About You

You have strong leadership and people management capability. Adept analytical thinker with strong written and verbal communications and decision-making skills. With a track record of high integrity while working.

Your qualifications, experience & skills


  • A degree in Business Administration, Marketing or Communication from a recognized University with a minimum 2 years’ experience in a busy sales or customer service environment
  • Experience with ERPs (Enterprise Resource Applications e.g. JDE, SAP)
  • Excellent working knowledge of MS Excel and specifically spreadsheet design
  • Excellent communication and interpersonal skills
  • Highly motivated, dynamic, self-driven with ability to work with minimal supervision
  • Ability to work and communicate in a culturally diverse environment

How To Apply

Application Letter and detailed Curriculum Vitae containing names of three referees who can provide confidential assessment of your capabilities by 2nd August 2023 to career.applications.bamburi@lafargeholcim.com. Please remember to quote the position on the email subject line.
Bamburi Cement Plc is an equal opportunity employer.
Only shortlisted candidates will be contacted.