Senior Relationship Officer - Chama and Sacco Banking
Job Code: BD/005/23
Location: Nairobi and Ruiru
The main responsibility of
the job holder will be to ensure growth in clientele, loan book, deposits,
non-funded income and active relationship management of Chamas and Saccos.
Job Description
- Recruitment
of new Chama’s and individual customers.
- Deposit
mobilization both from Chamas, Sacco’s, different entities and individuals.
- Appraise
loan proposals for Chamas and Saccos customers and submit for review,
approval and disbursement
- Customer
portfolio management
- Maintaining
quality loan book
- Attending
to Chama and Sacco meetings to cascade bank products and services
- Cross-selling
of other bank products and services
- Liaison
with the communities including barazas to bring Rafiki bank brand awareness
- Respond
to queries related to Chama and Sacco business and timely resolving of
customer issues
- Offering
good customer service to all clients.
- Any
other official duties that may be assigned from time to time
Key Competencies,
Skills, qualification and Experience
- 3-4
years’ experience in business development in a financial institution
- Experience
in handling Chamas will be an added advantage
- Business
graduate from an accredited University preferably with a major in
Marketing, Finance and/or Economics.
- Competency
in MS Office
- Interpersonal
skills
- Organization
and planning skill
- Business
networking skills
- Attention
to details
- Negotiation
skills
- Presentation
skills
- Analytical
skills
- Integrity
- Confidentiality
How to Apply
Interested candidates are
requested to send their cover letter and CV to hr@rafiki.co.ke quoting the position
applied for and location on the e-mail subject on or before 6th February 2023 at
5:00pm. Applications will be considered on a rolling basis.
