Job Title: Inside Sales Executive
Responsible for managing customer enquiries,
generating and following up on sales leads, preparing quotations, promoting
logistics and supply chain services, maintaining customer relationships,
coordinating with internal teams, updating sales records, and supporting the
achievement of revenue targets. Requires a Bachelor’s degree or Diploma in
Sales, Marketing, Business Administration, Logistics, or a related field. The
position is based in Nairobi and requires on-site work.
Key
Responsibilities
Lead
Generation: shall actively seek new sales opportunities through various
methods, including cold calling, mail outreach, the use of data from AGL CRM
software and follow up on inbound sales leads.
Customer
Communication: engage potential and existing customers to understand their
needs, answer their inquiries and provide service/solution information.
Sales
Presentation: create and deliver tailored sales presentation to showcase the
offering highlighting benefits and features.
Closing
Sales: closing sales by confirming rates and terms agreed by AGL network and
formalizing same with a signed quotation from CZ. Ensuring KYC is completed for
all new AGL clients.
Account
Management: Maintaining relationships within AGL and CZ overseeing the flow of
information and ensuring deadlines are met. Ensuring customer satisfaction and
identifying upselling opportunities. Presenting offers to management for
approval.
Record
Keeping: maintaining accurate records of sale activities, customer interactions
and follow up actions in the CRM.
Collaboration:
work closely with the marketing team and the AGL Sales team to develop
effective strategies and achieve sales targets.
Qualifications
Bachelor’s
degree in Marketing, Administration or related field.
3 Years
experience in Inside Sales and Logistics Industry.
Communication:
excellent verbal and written communication skills are essential for engaging
with customers and presenting information effectively.
Interpersonal
Skills: ability to build rapport and establish trust with clients is crucial
for successful sales
Self-Motivation:
self-driven and target oriented with a passion for sales
Organizational
Skills: strong organizational skills to manage multiple accounts and sales
processes simultaneously.
Technical
proficiency; familiar with CRM software and other sales tools for tracking
sales activities and customer interactions.
