People & Culture Lead
Managing HR operations, driving staff engagement,
talent retention, and compliance, requiring an HR Degree, IHRM certification,
and 8–10 years’ HR management experience.
Role Summary:
The People and Culture Lead
provides strategic and operational leadership for the people agenda at Aga Khan
Academy, Mombasa. As a member of the Academy Leadership Team, the role serves
as a trusted advisor and thought partner to school leaders on people, culture,
organisational effectiveness and employee experience. The role also contributes
to selected Kenya-wide HR initiatives and projects, supporting the broader
strategic priorities of Aga Khan Schools in Kenya.
Key Responsibilities:
- Serve
as a member of the Academy Leadership Team and trusted advisor to the Head
of Academy and school leaders on people, culture and organisational
matters.
- Lead
workforce planning, recruitment and selection, onboarding and talent
acquisition to attract and retain the talent required to achieve the
Academy’s strategic objectives.
- Support
organisational change and provide guidance on people-related implications,
implementation and organisational effectiveness.
- Lead
initiatives that strengthen employee engagement, wellbeing, psychological
safety and organisational culture, including staff listening, engagement
surveys and recognition programmes.
- Lead
talent management, succession planning, leadership development, learning
and development, training needs analysis and management
capability-building initiatives.
- Lead
implementation of performance management processes, supporting goal
setting, feedback, performance improvement and a culture of accountability
and continuous improvement.
- Provide
expert guidance on employee relations, grievances and disciplinary
matters, fostering constructive relationships and ensuring fairness,
consistency and compliance.
- Participate
in labour relations processes and support implementation of relevant
collective bargaining agreements.
- Serve
as the lead for adult safeguarding at the Academy and ensure compliance
with employment legislation, organisational policies and safeguarding
requirements.
- Oversee
HR service delivery across the employee lifecycle, ensuring consistent
implementation of policies, procedures and service standards.
- Partner
with Finance on payroll inputs, benefits administration and employee
records, while ensuring confidentiality and appropriate management of
employee information.
- Contribute
to AKES, Kenya-wide HR strategies and lead designated HR initiatives,
projects or functional portfolios as assigned by the Head of People &
Culture.
Qualifications and Experience:
- Bachelor’s
degree in Human Resource Management, Organisational Development, Business
Administration or a related field.
- Master’s
degree in Human Resource Management, Organisational Development,
Leadership, Education Management or a related discipline is preferred.
- Professional
HR qualification (CHRP-K, CIPD, SHRM, HRCI or equivalent) and full
membership of the Institute of Human Resource Management (IHRM).
- Minimum
of 8–10 years’ progressive HR experience, with at least 3–5 years in a
management or senior HR leadership role.
- Demonstrated
experience partnering with senior leaders on people and organisational
matters, with strong experience in employee relations, organisational
development and culture-building.
- Experience
leading recruitment, performance management, talent development,
organisational change and people-related projects.
- Experience
within an international school, IB environment, educational institution or
mission-driven organisation is highly desirable.
- Experience
operating within a complex, multi-stakeholder environment is an advantage.
