Mogo Finance is hiring a Project Manager skilled in project delivery, process optimization, and stakeholder management.
About the Role:
We
are looking for a Project Manager to drive ad-hoc projects across our
operations and IT functions in Kenya. This is a broad, hands-on delivery role:
you will take projects of all sizes from idea to completion – from analysing a
single process with our data analysts, to building practical tools for teams in
the field, to coordinating the launch of larger IT initiatives across branches
and agents. You will work closely with operations, IT, sales, and the wider
product team, acting as the person who keeps projects organised, on track, and
delivered. This role reports to the Product Owner.
Responsibilities
Process
Analysis & Insights:
- Work with data analysts to review processes and performance across
areas such as sales data and customer app usage, turning findings into
clear, actionable insights
- Map how processes currently work, identify bottlenecks or gaps, and
propose practical improvements
- Define what data and reporting is needed, and coordinate with
analysts to ensure the right metrics are tracked
- Present findings and recommendations clearly to operations, IT, and
management stakeholders
Ad-hoc
Operational Projects:
- Lead a varied pipeline of ad-hoc projects requested by different
teams, scoping each one and seeing it through to delivery
- Build practical tools – such as Excel trackers, dashboards, and
templates – that help teams manage and monitor their work
- Design and roll out new or improved processes, and ensure they are
documented and adopted by the relevant teams
- Coordinate the people involved, set timelines, track progress, and
keep everyone aligned to completion
IT
Project Delivery:
- Plan and coordinate the launch of larger IT projects, including
preparing launch plans, timelines, and rollout steps
- Organise and run testing before go-live – coordinate testers,
document issues, and ensure they are resolved
- Plan and deliver training for branches and agents, and support
adoption during and after rollout
- Work with internal IT teams and external vendors to align on
requirements, timelines, and acceptance criteria
- Monitor projects after launch, hand over operational processes to
the relevant teams, and capture lessons learned
Across
All Projects:
- Manage delivery end to end – define scope, coordinate stakeholders,
track progress, and ensure timely completion
- Identify and escalate risks or blockers early, and keep the Product
Owner informed of progress throughout
Requirements
Minimum
Academic Qualifications:
- Bachelor’s degree in any of the following disciplines: Business
Administration, Project Management or a related field.
Experience:
- Minimum 3–5 years’ experience in project
management.
- At least 2 years’ experience in a fintech,
microfinance, banking, SACCO, digital lending, payments, or other
financial services environment is an added advantage.
- Demonstrated experience delivering cross-functional projects from
planning through implementation.
- Experience with project management tools such as Jira, Trello,
Asana, Monday.com, or Microsoft Project.
- Ability to prepare dashboards, reports, and process documentation.
- Basic understanding of data analysis and reporting.
How to Apply
