Relationship Officer Job in Kenya - Rafiki Microfinance Bank

We are seeking a qualified Relationship Officer who will be responsible for driving business growth by actively selling Enterprise banking products within defined market segments and cross-selling the Bank’s full range of services to enhance value and strengthen relationships with the existing customer base.

Key Responsibilities

  • Drive growth in Liabilities, Assets, and Non-Funded Income (NFI) within the Enterprise segment.
  • Effectively manage Portfolio at Risk (PAR) and grow the quality loan book.
  • Promote active use of the bank’s Credit and Treasury facilities.
  • Recommend and drive product development for the Enterprise sector.
  • Evaluate credit proposals and oversee the application process to meet Turnaround Times (TAT).
  • Manage and expand existing client relationships while acquiring new Enterprise clients.
  • Ensure adherence to all internal and external regulatory requirements and safeguard the bank’s image.
  • Actively cross-sell and upsell bank products.
  • Execute assigned official duties.

Qualifications


  • Bachelor’s degree in a business-related field.
  • 1-2 years of professional experience.
  • Proficiency in MS Office.
  • Strong interpersonal, organizational, and planning skills.
  • Proven networking, negotiation, presentation, and analytical skills.
  • High level of integrity and ability to maintain confidentiality with keen attention to detail.

How to Apply

Send your cover letter and CV to hr@rafiki.co.ke quoting Relationship Officer as the subject. Apply on or before 14th December 2025 at 5:00 PM

Only shortlisted candidates will be contacted