Loans Officer / Debt Collector Job in Kenya - Sper Microenterprise

About Us

Sper Microenterprise Ltd is a fast-growing microfinance institution committed to empowering individuals and small businesses through accessible financial solutions. We pride ourselves on integrity, innovation, and customer-centered service delivery.

We are looking for a dynamic and results-oriented Loans Officer / Debt Collector to join our team. The successful candidate will play a key role in client recruitment, loan management, and recovery operations, ensuring a healthy loan portfolio and excellent customer experience.

Key Responsibilities


  • Identify, appraise, process, and manage loan applications in line with company credit policies.
  • Conduct client recruitment, site visits, and financial assessments.
  • Prepare and present loan applications to the credit committee.
  • Ensure accurate documentation and timely loan disbursement.
  • Monitor borrower performance and take proactive recovery actions.
  • Contact clients through calls, SMS, emails, and field visits to recover outstanding payments.
  • Negotiate repayment arrangements and maintain detailed records of all collection activities.
  • Escalate non-performing accounts to the legal or external collection teams as needed.
  • Prepare and submit weekly and monthly performance reports.
  • Collaborate with the credit and operations team to maintain portfolio quality and client satisfaction.

Qualifications & Experience

  • Minimum Diploma in Finance, Accounting, Economics, Business Administration, or a related field.
  • At least 2 years of experience in credit operations, loan management, or debt collection—preferably within the microfinance or banking sector.
  • Sound understanding of credit appraisal, loan disbursement, client management, and debt recovery processes.
  • Excellent communication, negotiation, and problem-solving skills.
  • Ability to work under pressure, both in the office and in the field.
  • High integrity, accountability, and professionalism.

Why Join Us?

  • Opportunity to grow in a performance-driven financial institution.
  • Supportive work environment with continuous learning.
  • Competitive remuneration and performance incentives.

How to Apply

Send your CV and cover letter to levsonlevson@yahoo.com with the subject line:

“Application – Loans Officer / Debt Collector”

Deadline: November 7, 2025

Only shortlisted candidates will be contacted.