What you become a part of:
As the IT Lead for Kenya, you will play a critical role in
managing and optimizing our IT infrastructure, ERP systems, Point of Sale (POS)
solutions, and other business applications for the country. Your
responsibilities will encompass working closely with the Kenya business team
and ensuring stability, security, and enhancement of our technology solutions.
Responsibilities
System Implementation
and Management:
- Manage
the rollout and support of Microsoft Business Central ERP, SFA, CRM and
other business applications.
- Collaborate
with functional teams to ensure these systems effectively support their
processes.
- Work
closely with the central IT teams to identify and implement the best
practices to enhance system efficiency and effectiveness.
- Ensure
data integrity, security, and compliance with industry regulations.
IT Infrastructure:
- Manage
the rollout and support of overall IT infrastructure, including servers,
networks, and hardware, Microsoft Modern Workplace solutions to ensure
reliability, scalability, and security.
- Work
closely with the central IT teams to monitor system performance and
identify areas for improvement.
Vendor and Stakeholder
Management:
- Manage
relationships with external IT vendors and service providers, ensuring
contractual agreements are upheld.
- Collaborate
with local stakeholders to gather requirements and ensure IT solutions
align with business objectives.
Budget Management:
- Develop
and manage the IT budget for the country, ensuring cost-effective
technology solutions.
- Monitor
expenses and optimize IT spending.
User Support and
Training:
- Provide
user support and training to ensure that IT solutions are effectively
utilized by local teams.
- Foster
a culture of IT literacy and awareness.
Requirements
- Bachelor’s
degree in Information Technology, Computer Science, or a related field.
- 8+
years of experience in IT management, with a strong background in
Microsoft Business Central, POS systems, and IT infrastructure.·
- Experience
of managing POS solutions in Retail environment will be an added
advantage.
- Proven
experience in managing IT projects, budgets, and teams.
- Strong
knowledge of IT infrastructure, cybersecurity, and data management.
- Excellent
problem-solving and decision-making skills.
- Effective
communication and interpersonal abilities.
How to
Apply
