Claims Analyst Job in Kenya

Job Summary

  • The purpose of the position is to assess, process and pay valid claims to ensure timely settlement of claims within the stipulated Liberty guidelines on claims management.

Key Responsibilities

  • Process claims accurately and in a timely manner as per the provided guidelines to ensure the achievement of the set customer service standards
  • Analyse documentation submitted by clients to ensure the information supplied is credible in line with the Liberty guidelines on claims processing
  • Register all new claims promptly and acknowledging receipt of the same
  • Advise claimants regarding basic matters about their insurance coverage in relation to the insurance claim
  • Respond to both internal and external claims inquiries concerning claims process, service providers, and the filing/completion of proper forms
  • Record all claims transactions
  • Prepare claims registers and update the various claims reports
  • Keep claims records as per the Liberty guidelines on record management to ensure ease in accessibility of information and data integrity
  • Maintain the claims register to ensure accuracy in data
  • Prepare quality reports in a timely manner to ensure timely submission for review
  • Reconcile claim reserves and paid claims
  • Manage the maturity and surrender suspense including premium refunds

Qualifications


  • Bachelors’ degree in insurance or a business related field
  • Professional qualification in Insurance (LOMA, ACII, AIIK)

Experience

  • At least 2 years’ experience in claims or underwriting role in the life insurance industry

Competencies

  • In depth understanding of life insurance operations and concepts
  • Ability to prioritize tasks and manage time efficiently
  • Excellent organizational and stakeholder and management skills
  • Solutions focused mindset
  • Knowledgeable in financial solutions and market trends

How To Apply

If you meet the above requirements, you are encouraged to forward your application and updated CV to hr@libertylife.co.ke by 17th July 2024 clearly state the job title on the subject heading. Liberty Life is an equal opportunity employer and actively encourages diversity.