Job Summary
- The purpose of the position is to assess, process and pay
valid claims to ensure timely settlement of claims within the stipulated
Liberty guidelines on claims management.
Key Responsibilities
- Process claims accurately and in a timely manner as per the
provided guidelines to ensure the achievement of the set customer service
standards
- Analyse documentation submitted by clients to ensure the
information supplied is credible in line with the Liberty guidelines on
claims processing
- Register all new claims promptly and acknowledging receipt of
the same
- Advise claimants regarding basic matters about their insurance
coverage in relation to the insurance claim
- Respond to both internal and external claims inquiries
concerning claims process, service providers, and the filing/completion of
proper forms
- Record all claims transactions
- Prepare claims registers and update the various claims reports
- Keep claims records as per the Liberty guidelines on record
management to ensure ease in accessibility of information and data
integrity
- Maintain the claims register to ensure accuracy in data
- Prepare quality reports in a timely manner to ensure timely
submission for review
- Reconcile claim reserves and paid claims
- Manage the maturity and surrender suspense including premium
refunds
Qualifications
- Bachelors’ degree in insurance or a business related field
- Professional qualification in Insurance (LOMA, ACII, AIIK)
Experience
- At least 2 years’ experience in claims or underwriting role in
the life insurance industry
Competencies
- In depth understanding of life insurance operations and
concepts
- Ability to prioritize tasks and manage time efficiently
- Excellent organizational and stakeholder and management skills
- Solutions focused mindset
- Knowledgeable in financial solutions and market trends
How To Apply
If you meet the above requirements, you are
encouraged to forward your application and updated CV to hr@libertylife.co.ke by 17th July
2024 clearly state the job title on the subject heading. Liberty Life is an
equal opportunity employer and actively encourages diversity.