Job Summary
The purpose of the position is to assess, process and
pay valid claims to ensure timely settlement of claims within the stipulated
Liberty guidelines on claims management.
Key Responsibilities
- Process claims accurately and in a timely manner as per the
provided guidelines to ensure the achievement of the set customer service
standards
- Analyse documentation submitted by clients to ensure the
information supplied is credible in line with the Liberty guidelines on
claims processing
- Register all new claims promptly and acknowledging receipt of
the same
- Advise claimants regarding basic matters about their insurance
coverage in relation to the insurance claim
- Respond to both internal and external claims inquiries
concerning claims process, service providers, and the filing/completion of
proper forms
- Record all claims transactions
- Prepare claims registers and update the various claims reports
- Keep claims records as per the Liberty guidelines on record
management to ensure ease in accessibility of information and data
integrity
- Maintain the claims register to ensure accuracy in data
- Prepare quality reports in a timely manner to ensure timely
submission for review
- Reconcile claim reserves and paid claims
- Manage the maturity and surrender suspense including premium
refunds
Qualifications
- Bachelors’ degree in insurance or a business related field
- Professional qualification in Insurance (LOMA, ACII, AIIK)
Experience
- At least 2 years’ experience in claims or underwriting role in
the life insurance industry
Competencies
- In depth understanding of life insurance operations and
concepts
- Ability to prioritize tasks and manage time efficiently
- Excellent organizational and stakeholder and management skills
- Solutions focused mindset
- Knowledgeable in financial solutions and market trends
- Business acumen
How To Apply
If you meet the above requirements, you are
encouraged to forward your application and updated CV to hr@libertylife.co.ke by 17th
July 2024 clearly state the job title on the subject heading. Liberty
Life is an equal opportunity employer and actively encourages diversity.